Operating Model Optimization

Business Process Management

• Business Processes

– Process Modeling
– Process Activity Implementation
– Process Execution
– Process Monitoring & Analysis

• Business Functions

– Workflow
– Business Rules/Controls
– Documents
– Dashboards

Organization Optimization

• Business Strategy and Organizational Capabilities
• Governance, Organizational Design and Culture
• Key Performance Indicators (KPIs)
• Workforce Planning, Management and Transition
• Change Management

Activity-Based Costing Functional Assessment

• Top and Bottom Client Profitability Analysis
• Top and Bottom Client Revenue by Product
• Client and Product Cost Transparency
• Fixed and Variable Client and Product Profitability

Gartland & Mellina Group — A Management Consulting Company